About the role
Beyond Retail is currently under exciting expansion and constantly evaluating the offering due to the high demand for consultancy services. To strengthen our consultant organization further, we are now looking for a CRM Specialist with at least 2-4 years of work experience within CRM, email marketing, and marketing automation. In the role of CRM Consultant, you will act in roles such as Marketing Automation Specialist, Email Marketing Specialist, or CRM Coordinator. You will be responsible for creating, implementing, and improving multi-channel tactics with the goal of improving customer retention and preventing churn depending on the lifecycle stage and channel relevance.
You will help our clients scale up their digital investment when acting as an insourced resource with the customer in focus. In your role as a CRM Consultant at Beyond Retail, you will represent, sell, and continue to develop Beyond Retail’s offering together with your colleagues. You will be reporting to Head of CRM, Carina Fornegård, and work closely with our other CRM experts for knowledge sharing and state-of-the-art delivery towards our clients.
- Minimum of 2-4 years of experience working with automation tools and email marketing
- Relevant degree in marketing, business or CRM
- Experience in multi-channel marketing automation and customer segmentation
- Strong knowledge of lead generation, re-engagement, and retention strategies
- Proven experience to create and develop CRM journeys and campaigns
- Data-driven thinker, problem solver, and tech-savvy
- Creative and business-minded with the end-customer in focus
- Self-starter with an ability to initiate projects and execute from start to finish
- Team player with excellent oral and written communication skills
- A genuine passion for digital transformation, customer behavior, and conversion optimization
- Want to join the exciting journey and take Beyond Retails offer to the next level
- Basic HTML and/or CSS skills are a plus
- Knowledge in some of these systems is a plus: Klaviyo, Voyado, Bloomreach, Salesforce Marketing Cloud, Braze and/or Emarsys
Examples of some of our clients: Matsmart, Skincity, Filippa K, Ideal of Sweden, GANT, ARKET, Stronger, Lagerhaus, Klättermusen, Åhléns, Tretorn, Superfront, Bubbleroom, House of Dagmar, Edblad, Boob Design, Polarn o. Pyret, Estrid and Glitter.
About Beyond Retail
Beyond Retail is a different kind of consulting firm. With our unique and insourced approach, we help our clients holistically. We accelerate digital growth, increase competitiveness, and boost digital capabilities - and we always act in our clients’ best interests, creating the most profitable resource solutions for our clients. For us, being a safe and stable employer is the number one priority. We attract some of the best talents in the business by offering valuable benefits and knowledge development for every individual employee. And, of course, CSR is a big deal to us. We want our clients and employees to feel that they’ve chosen a partner and employer they’re proud of. Some of the core values that inspire us are diversity, equality, and sustainability. We’ve put this into practice by having an equal number of men and women among the owners and in leading positions, contrasting to many other companies in the industry. Health and wellbeing are two other factors which are vital to us. We offer a wellness allowance and prioritize work-life balance. Our employees are welcomed to a combination of working remote and at our offices in central Stockholm and Gothenburg. Lastly, we want to emphasize that in addition to developing our knowledge and acting in our clients’ best interests, we always aim to have fun together. Beyond Retail is our joint home, and we want everyone to go to work happy.
Are you the next person to join our growth journey?