Are you experienced within logistics and looking for the next step in your career? In that case, we have the perfect opportunity for you! This is a fantastic opportunity to join the fulfilment team and make a real difference to the overall performance of the business by driving logistics strategy, designing supply chain processes and leading cross functional improvement projects. A role with a broad scope in a fast paced environment with big responsibility from day one. This is both a challenging but exciting role and would suit someone with the drive and determination to take the function forward combined with focus on delivering day to day service.
The role
As Fulfilment Manager - Digital Channels you will develop and manage the logistics/fulfilment process within our Digital Channels; E-com, Marketplace, and Omni solutions. You will cooperate closely with multiple departments at Filippa K making sure we have the most efficient and customer friendly logistic processes. You will be a part of our fulfilment team and report to our Fulfilment Director Emelie Berggren.
What you will do
- Manage and optimize e-Com logistics processes and shipping methods globally
- Cross functional project lead between different departments and stakeholders
- Develop and manage Marketplace and Omnichannel solutions
- Identify, develop and implement new shipping methods
- Negotiate with logistic partners and warehouses
- Cost follow-up and cost analysis as a basis for decision making
- Increase service levels and customer experience
- Keep track and follow up defined costs and KPIs
Required skills and knowledge
- +5 years experience in logistics from the e-Com industry, preferably international
- Experience in Marketplace and Omni Channel set up is meritorious
- Record of successfully identifying, negotiating and implementing e-Com shipping methods on a global level
- Experience working with 3PLs and transportation providers globally
- Ability to work independently and handle multiple projects
- Optimistic, flexible and hands on when needed
- Strong written and verbal communication skills in English
- Passionate about fashion in general and Filippa K products and brand in particular
