E-commerce Operations Manager

CDLP

Online Sales Stockholm

CDLP is a company whose values are grounded in responsibly creating products of highest quality, as well as creating the conditions for people to be inspired and feel fulfilled in their work. We strive to empower our team members to realize their full professional and personal potential and achieve their ambitions by creating a culture that increases their capacity to learn, grow and innovate. CDLP is a Swedish design house of focused, luxury essentials developed with innovation. Consciously constructed in Europe using future-oriented materials. Founded in 2016 by Christian Larson and Andreas Palm, CDLP has been featured in Vogue, Interview, GQ, Esquire, Monocle, Financial Times, Forbes and The New York Times, and can be found at some of the world’s leading retailers, including Bergdorf Goodman, Browns, END., Harvey Nichols, Lane Crawford, Matchesfashion, Mr Porter and SSENSE

About the role

CDLP has seen strong growth the last couple of years. We are now looking for a driven E-commerce Operations Manager who is passionate about eCommerce and driving digital growth. As E-commerce Operations Manager you will together with E-commerce Director be responsible for e-com strategy, daily sales and site roadmap to drive growth at a very fast pace. You will take overall responsibility and ownership of the site, daily operations, content and development thereof, and report directly to E-commerce Director. CDLP is on an intensive expansion and growth journey and as a member of the team, this requires flexibility, entrepreneurial drive, and great problem-solving skills.

Responsibilities

  • Involved in overall site strategy to reach business objectives together with E-commerce Director
  • Responsible and take ownership for daily operations and optimizations to reach short term sales targets. Continuously analysing current situation according to set KPIs to understand performance and take action
  • Conversion rate optimization, including conduct rapid A/B testing
  • Drive eCommerce related projects and coordinate with other eCommerce related functions such as IT and supply chain
  • Initiate site development and working closely to our in-house developer
  • Working closely with marketing and creative team to optimize content and campaigns

Qualifications/Competencies

  • +2 year’s experience of analysis, content and campaign management within e-commerce
  • Education within e-commerce, marketing or equivalent
  • Experience from working with E-com platforms/CMS (Shopify is a plus) 
  • Experience from working with Google Analytics and Content Square or other similar tool
  • Fluent in English (other languages are a bonus)

Personal competencies

  • Used to taking ownership and work in a structured way
  • You have a commercial mindset and finds way to drive sales both long and short term
  • You are self-propelled, analytical and love problem solving
  • You have an entrepreneurial mindset and finds new ways of doing things
  • Structured communicator and presenter with focus on actionable insights